When life gets tricky, sometimes it’s best to call in the big guns. Literally.
A young boy, living in the US state of Indiana, had spent the afternoon struggling with his mathematics homework when he suddenly had an idea.
In his moment of desperation, he decided the best thing to do would be to place a call to 911.
It was, after all, an emergency.
Dispatcher Antonia Bundy, who has worked as an emergency dispatcher since 2016, received the call.
In an audio recording, posted to the Lafayette Police Twitter account, the young boy tells Ms Bundy that he was having trouble learning his fractions.
“I had a really bad day and … um, I just came to tell you that,” he said.
Ms Bundy was quick to jump in and help,
“What happened at school that made you have a bad day?” she asked,
He told her: “I just have tonnes of homework.”
Our dispatchers never know what the next call might be.They train for many emergency situations, homework help is not one they plan for. We don’t recommend 911 for homework help but this dispatcher helped a young boy out and brightened his day.@PoliceOne @apbweb @wlfi @WTHRcom pic.twitter.com/w3qCYfJP7O— LafayetteINPolice (@LafayetteINPD)
Ms Bundy then asked what in particular the boy was struggling with, before he told her that it was his maths homework, “and it’s so hard!”.
“I’m bad at fractions,” he said.
Soon after, Ms Bundy was coaching the young boy through a sum involving the addition of two fractions then asked him “was that your only problem?”
“Yeah, I’m sorry for calling you, but I really needed help,” he explained.
The Layfayette Police Department issued a statement, claiming that dispatchers “never know what their next call might bring”.
“Our dispatchers are trained to help in any number of situations,
“We don’t recommend calling 911 for homework help but we are glad that Antonia was able to help this young student and was able to brighten his day.”
Lafayette Police Sergeant Matt Gard told NBC News that dispatchers at the department received “hundreds of calls a day” but the little boy’s call came through during a relatively slow period at the dispatch centre.
He described Ms Bundy as “a very hard worker”.
“She’s always very dedicated to what she does,” he said.
Sgt. Gard said he had worked in law enforcement for 13 years and had never “heard of this happening”.
“They do receive some oddball requests,” he said.
“But this situation of calling, asking for homework help (is a new one)”.